Shipping & Gift Basket Policy

  • Perishable baskets are currently unable to be shipped.
  • Please note that your shipping method length refers to the amount of time your item will be in transit, not the amount of time it takes for your order to be fulfilled. Please allow 1-2 business days for your order to be processed and fulfilled before it is shipped out.
  • We currently do not ship on the weekends. If you place your order on Friday, it may be shipped out the following week depending on our current order volume. 
  • Shipping prices are approximate based on time of purchase and are subject to change upon order fulfillment.
  • Market Basket is not liable for shipped baskets once they are picked up from the carrier.
  • Carriers are responsible for delayed shipping times.
  • If it has been confirmed that a basket can be left at its delivery location and the customer does not retrieve the basket, The Market Basket is not liable for the basket.
  • Once a basket has been delivered to its destination, The Market Basket cannot be liable for the basket and the customer takes full ownership of the basket. Also, circumstances beyond our control, such as severe weather, natural disasters and so forth may affect the basket delivery.
  • The Market Basket will not be liable for baskets shipped to addresses that are incomplete or incorrect.
  • Some more perishable items in our gift baskets may be replaced with other gourmet items of equal or greater value when the weather gets warmer.
  • We will occasionally run out of a specific item. While this does not occur often, we reserve the right to make substitutions of similar value.
  • All basket orders cannot be cancelled once they have been shipped/delivered.
  • Baskets are non-returnable.
  • NOTICE: Certain items in all baskets may be perishable and require refrigeration.
  • Baskets are not guaranteed to be allergy friendly or Kosher. Baskets are produced in an environment where there may be cross contamination between products.
  • If you are tax exempt please call us at (201) 891-2000 to order.
  • If you have any additional questions or concerns, please contact our basket department at (201) 891-2000 and one of our team members would be happy to help.